Delivery Information

Once we receive your order, we will process it as quickly as possible and will aim to despatch your item(s) within 2 - 3 working days. If any information required to fulfil the order is missing, we will contact you. We will do our best to ensure your product is delivered as soon as possible. At busier times of the year, it may take longer to despatch your order. However, you should receive your order between 3 - 5 working days of it being sent.


If you experience an unacceptable delay with your order, please notify us immediately using our submission form and we will make enquiries to ensure the product is with you as soon as possible. We reserve the right not to send the product until it has been paid for in full. We reserve the right not to fulfil an order in any circumstance and will notify you in this case.


We use a courier service and deliver to all UK mainland for a flat fee of £7.99. However delivery to certain postcodes will be FOC - these are BR, CR, SE, DA and TN13,14 & 15. We can ship internationally; please contact us for more information on info@apieceofkent.co.uk


We cannot take responsibility for a failure to deliver our product due to an incorrect address being given or events outside of our control such as extreme weather conditions or other problems encountered by the courier company.

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